I spoke with Susan, a CS rep, with Talktome. I just want to let you know what a stellar individual you have in her!! She took the time to walk a first time PSO through all the details of your site, how to improve my service, how to maximize my potential outreach with new and existing clients, how to respond to reviews, and much more.
Susan is an AMAZING example of EXEMPLARY customer service. With over 15 years of customer service experience, I know great and excellent service, and this lady far surpassed expectations. I do hope you will recognize her outstanding service, and I recommend that this lady moves up in your organization. Any organization that has her in a role of leadership can only go up, up, up. Thank you!




